The cable company can't always be evil

My Comcast cable was giving me lots of problems, and in order to talk to someone from Comcast, I run into a really weird situation because I have a Vonage phone, which does not have a 209 area code. So, every time I try to call, the system recognizes my phone area code and transfers me to the wrong office. So I have to get transferred to that office, and then if I don't get lucky and get picked up on the first time, the voice mail system feeds me back to the original number because my phone number is linked to the correct office, meaning I end up in a continuous loop, unable to get through to my cable company.

Well, after about the fourth try, I was pretty pissed, and the person stated she would fix the problem with my cable (not with the phone thing), so I'd have to wait about 20 minutes and they'd have the signal restarted, or something like that. An hour later, I realized that nothing had been done. So I went through phone call hell again. When I finally got someone, I explained the problem and that I PLEASE needed it fixed this time because it would take me two hours of calling to get through to someone again because there's no option to actually just speak to a person. The guy helped and then for my trouble, he authorized 6 months of free service to the Starz network (one of the movie channel things). That was actually kind of cool. For the first time, I got off the phone with the cable company actually feeling okay. So, yes, the cable company is capable of miracles.

Stumble It!