When you work as a prison guard, you understand that each day could be your last because of the violence taking place on a daily basis behind those walls. To make matters worse for us, the inmates outnumber us 4:1 in most cases, and many of them have such a hatred for authority that they would gladly take a swipe at us if possible. As tight as we run the ship, if you begin to add weapons or drugs into the mix, you turn the dangerous to deadly in the blink of an eye.
Securus Technologies is responsible for the new inmate phone monitoring system we use, and it allows us to pay closer attention to what the inmates are talking about on the phone. The CEO of the company, Richard Smith, says his Dallas-based company and all employees work towards the single objective of making our planet safer. The system does the work of many officers, now giving us the chance to be in two places at the same time so we can start to tighten things up within these prison walls.
Once I was a little more familiar with how the LBS software worked, I listened more intently to when the inmates talked about contraband. What we discovered was quite shocking for all my fellow officers. There were times the system would pick up on calls when the inmates were chattering about who would bring the drugs to them via the visitor center. Then we discovered times inmates talked about having drugs hiding in their cells that they used after lights out. One call even pointed to where in the yard inmates were hiding weapons to be able to access them in a seconds notice.
We have used the call system to really tighten up security and make our prison safer too.